Gaya APA
Zeithaml, Valarie A., Mary Jo Bitner. (2006).
Service Marketing .
Boston:
Mc Graw Hill.
Gaya Chicago
Zeithaml, Valarie A., Mary Jo Bitner.
Service Marketing.
Boston:
Mc Graw Hill,
2006.
Text.
Gaya MLA
Zeithaml, Valarie A., Mary Jo Bitner.
Service Marketing.
Boston:
Mc Graw Hill,
2006.
Text.
Gaya Turabian
Zeithaml, Valarie A., Mary Jo Bitner.
Service Marketing.
Boston:
Mc Graw Hill,
2006.
Print.