Gaya APA
Barnes, James G.. (2003).
Secrets Of Customer Relationship Management : Rahasia Manajemen Hubungan Pelanggan .
Yogyakarta:
ANDI.
Gaya Chicago
Barnes, James G..
Secrets Of Customer Relationship Management : Rahasia Manajemen Hubungan Pelanggan.
Yogyakarta:
ANDI,
2003.
Text.
Gaya MLA
Barnes, James G..
Secrets Of Customer Relationship Management : Rahasia Manajemen Hubungan Pelanggan.
Yogyakarta:
ANDI,
2003.
Text.
Gaya Turabian
Barnes, James G..
Secrets Of Customer Relationship Management : Rahasia Manajemen Hubungan Pelanggan.
Yogyakarta:
ANDI,
2003.
Print.