Gaya APA
Petouhoff, Natalie L., Jon Anton. (2002).
Costumer Rewlationship Management. The Bottom Line To Optimizing Your ROI (2nd ed.).
New Jersey:
Pearson Education.
Gaya Chicago
Petouhoff, Natalie L., Jon Anton.
Costumer Rewlationship Management. The Bottom Line To Optimizing Your ROI.
2nd ed.
New Jersey:
Pearson Education,
2002.
Text.
Gaya MLA
Petouhoff, Natalie L., Jon Anton.
Costumer Rewlationship Management. The Bottom Line To Optimizing Your ROI.
2nd ed.
New Jersey:
Pearson Education,
2002.
Text.
Gaya Turabian
Petouhoff, Natalie L., Jon Anton.
Costumer Rewlationship Management. The Bottom Line To Optimizing Your ROI.
2nd ed.
New Jersey:
Pearson Education,
2002.
Print.